Legal

Cookie Policy

Last updated: August 31, 2026

Introduction

This Cookie Policy explains how Zigna (“Zigna”, “Ducent”, “we”, “us”, or “our”) uses cookies and similar technologies when you access or use Ducent.

Ducent is operated by:

Zigna

Lagos, Nigeria

For privacy-related questions, contact:

privacy@ducent.ng

1. What Are Cookies?

Cookies are small pieces of information stored on your device by a website.

They allow websites to remember information about your visit and, depending on their purpose, can be used for functionality, security, preferences, analytics, or advertising.


2. How Ducent Uses Cookies

Ducent uses cookies for session management, authentication, and analytics.

Necessary cookies are required for the Service to function correctly.

We use session cookies to:

  • Keep you signed in.
  • Maintain your authenticated session.
  • Identify your active session.
  • Protect authenticated areas of Ducent.
  • Maintain the functionality and security of the Service.

Analytics Cookies (with your consent)

With your consent, Ducent uses PostHog — a privacy-focused analytics platform — to understand how visitors use the site and to improve the product.

Analytics cookies allow us to:

  • Measure page views and visitor journeys across the site.
  • Understand which features are used most.
  • Identify and fix usability issues.
  • Session replay: view anonymised session recordings to observe real user flows and diagnose problems. All text inputs and sensitive fields are automatically masked.

PostHog is configured to anonymise IP addresses and to respect the Do Not Track browser setting. Analytics cookies are only set if you click “Accept” on the cookie consent banner.

We do not use cookies for advertising or cross-site behavioural tracking.

We do not sell your account information or personal information.


3. Types of Cookies We Use

Essential Session Cookies

These cookies are necessary for Ducent’s core functionality.

They allow our systems to recognize your authenticated session as you move between pages and interact with the Service.

Without these cookies, features requiring authentication may not function correctly.

These cookies are generally temporary and are associated with your active session.


4. Cookies We Do Not Currently Use

At the time of this Policy, Ducent does not intentionally use cookies for:

  • Advertising
  • Cross-site behavioral tracking
  • Selling personal information
  • Third-party advertising profiles
  • Marketing personalization

If this changes in the future, we will update this Cookie Policy and provide any notices or choices required by applicable law.


5. Third-Party Services

Ducent may use third-party infrastructure and service providers to operate the platform.

These providers may process technical information as necessary to provide their services.

For example, Ducent currently uses:

  • Brevo for email delivery.
  • PostHog for analytics and session replay (only with your consent).

Third-party services may have their own cookies or technologies when you interact with their services outside Ducent.

This Cookie Policy applies to cookies used by Ducent, not to the independent practices of third-party websites or services.


6. Managing Cookies

Because Ducent currently uses cookies that are necessary for authentication and session management, disabling these cookies may prevent certain parts of the Service from functioning correctly.

You can generally control or delete cookies through your browser settings.

However, disabling essential session cookies may cause you to be signed out or prevent you from accessing authenticated features.


7. Changes to This Cookie Policy

We may update this Cookie Policy when our use of cookies or similar technologies changes.

For example, we may introduce analytics, preferences, or other functionality in the future.

If we introduce cookies that require additional notice or consent under applicable law, we will provide the appropriate information and controls.

The Last Updated date at the beginning of this Policy indicates when it was most recently revised.


8. Relationship With Our Privacy Policy

This Cookie Policy should be read together with the Ducent Privacy Policy, which explains how we collect, use, retain, and protect personal information.

Where applicable, information collected through cookies may be treated as personal information under applicable data protection law.


9. Contact Us

If you have questions about how Ducent uses cookies, contact:

Zigna

Lagos, Nigeria

Privacy: privacy@ducent.ng


Effective Date

This Cookie Policy is effective from August 31, 2026.